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Shipping Policy

Shipping and Delivery Policy for Soochiem Noolum


1. Introduction

At Soochiem Noolum, we are committed to delivering your orders promptly and securely. This Shipping and Delivery Policy outlines the terms and conditions under which we dispatch our products both within India and internationally. We utilize reputable shipping services to ensure that your order arrives safely and on time.

2. Domestic Shipping (Within India)

Carriers: We ship products via Professional Couriers or India Post. Delivery will be done within 7 working days.

Delivery Timeline: The delivery timeline varies between 3 to 7 days depending on the carrier chosen and the specific destination within India.

Shipping Charges: Shipping charges vary depending on the package weight and shipping method selected. The applicable charges will be clearly communicated at the time of checkout.

3. International Shipping

Carriers: All international shipments are handled through registered service providers or India Post International Shipping.

Delivery Timeline: Delivery timelines for international shipments are governed by the terms communicated by the respective service provider. Please note that these timelines may vary significantly based on the destination country and the specific policies of the international carrier used.

Customs, Duties, and Taxes: All applicable customs, duties, taxes, and fees levied by the destination country are the responsibility of the customer. Soochiem Noolum is not liable for any additional charges imposed during or after shipping.

Shipping Charges: International shipping charges depend on the package weight, shipping method, and destination country. These charges will be detailed at the time of checkout.

4. General Terms

Order Processing: Orders are processed and shipped on business days only (Monday through Friday, excluding major Indian holidays). Orders placed on holidays, Saturdays, or Sundays will be processed the following business day.

Tracking: Once your order is shipped, we will provide you with a tracking number via email that can be used to track your package.

Doorstep Delivery: All shipments done via india post has assured door step delivery . Where in that of proffessional courier dependes of service availability at the location. You may have to collect it from their office otherwise.

Address Changes: We cannot accommodate address changes once an order has been processed for shipping. Please ensure to provide a correct and complete shipping address when placing your order.

Failed Deliveries: In case of a failed delivery (due to incorrect address, absence of recipient, or refusal to accept), the package will return to Soochiem Noolum where we can reship the goods at the expense of the customer.

Returns and Refunds: Please refer to our Returns Policy for information on returns and refunds.

5. Contact Us

For any questions or clarifications regarding your order shipping and delivery, please contact us via our support email or phone number provided on our website.

This policy is intended to ensure a smooth and satisfying experience for our customers. We reserve the right to modify this Shipping and Delivery Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Soochiem Noolum

At Soochiem Noolum, we strive to ensure that you are completely satisfied with your purchases. However, we understand that sometimes a product may not be what you expected. To address this, we have formulated a comprehensive return, cancellation, and exchange policy to make your shopping experience as hassle-free as possible.

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