At Brand Soochiem Noolum, we deeply value the trust you place in us and we are committed to the security of your transactions and the privacy of your personal information. This Privacy Policy outlines how Soochiem Noolum (“we”, “our”, or “us”) gathers, utilizes, shares, and safeguards your personal information on our website https://www.soochiemnoolum.com. Our services are available exclusively within India, and we manage your personal information on servers located in India, which may have different data protection laws than in your country. By accessing our website, providing your information, or utilizing any product/service offered by us, you consent to the terms of this Privacy Policy, our Terms of Use, and the governing laws of India, including its data protection and privacy laws. If you disagree, please do not use or access our website.
We collect personal information related to your identity, demographics, and usage of our website, as well as information provided during our relationship. This includes details provided during sign-up/registering or transactions such as name, date of birth, address, telephone/mobile number, email ID, and occupation, as well as proofs of identity or address. For eligibility checks, we may need your PAN, GST number, government-issued IDs, and KYC details. Sensitive personal data such as bank details, payment instrument information, biometric data (for certain platform features), or passwords may also be collected. Your shopping behavior, preferences, device location, call data records, browsing history, and other information you provide help us customize our services to your needs. Though you can browse parts of our website without revealing personal information, registration is required for certain services. We collect data on buying behavior, preferences, and compile this on an aggregate basis. This includes the URLs you visit before and after our website, browser information, and IP address.
We use your personal information to provide requested services. You can opt-out of marketing uses of your data. We also use your information for order fulfillment, enhancing customer experience, resolving disputes, collecting money, marketing, fraud prevention, policy enforcement, and as otherwise described at the time of collection.
We use "cookies" to analyze web page flow, measure promotional effectiveness, and promote trust and safety. Cookies do not contain personal information. You can decline/delete cookies if permitted by your browser, though this may affect our website features.
We may share personal data within the Soochiem Noolum Group and with affiliates to provide services and products, such as our designer dhotis, lungis, ethnic attires, and designer shirts. We may also share information with third parties for service provision, legal obligations, fraud prevention, marketing, or if we merge or are acquired by another entity. Personal information may be disclosed to law enforcement or third parties if necessary by law.
Our website may link to other sites that collect personal information. Soochiem Noolum is not responsible for the privacy practices of these sites.
We adopt reasonable security measures to protect your personal information in accordance with ISO/IEC 27001:2013 standards. Despite this, there are inherent risks in data transmission over the internet.
You can opt-out of receiving non-essential communications from us by unsubscribing or using our Help Center.
We use third-party companies to serve ads on our website. These companies may use non-personal information about your visits to serve relevant ads.
Our platform is for use only by those who can legally form contracts under Indian Contract Act, 1872. We do not knowingly collect information from children under 18.
We retain your personal information as required for purposes collected or as required by law, but may retain anonymized data for research.
You have rights to access, correct, update, or delete your personal information, and to withdraw consent. Please contact us to assist with these requests.
By using our platform, you consent to the processing of your information as described in this policy. Withdrawal of consent can affect the availability of our services to you.
We may update this policy periodically. Significant changes will be notified on our platform or through email as required by law.
Vibin K M:
Mob:7580049003
Our customer support team can be reached through our contact page for queries or complaints.
Mail:soochiemnoolum@gmail.com
Whatsapp chat: +91-7580049003
Talk To Us: +91-7580049003
For queries related to this Privacy Policy, please contact us using the information provided above.
Last updated:120th April 2024
At Soochiem Noolum, we strive to ensure that you are completely satisfied with your purchases. However, we understand that sometimes a product may not be what you expected. To address this, we have formulated a comprehensive return, cancellation, and exchange policy to make your shopping experience as hassle-free as possible.